Privacy Policy

At AceNPlay, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, mobile app, or services.

1. Information We Collect

We may collect the following types of information:

  • Full name, mobile number, email address
  • Demographic details such as age and location
  • Device information and IP address
  • Transaction history and payment details
  • Game activity and behavioral data

2. How We Use Your Information

Your data is used to:

  • Create and manage your AceNPlay account
  • Verify your identity and ensure legal eligibility
  • Enable gameplay, track performance, and process transactions
  • Provide customer support and address user queries
  • Send updates, offers, and promotional content (only if you opt-in)
  • Improve user experience and prevent fraudulent activity

3. Data Security

We implement strict security measures including encryption, firewalls, and secure servers to protect your personal data from unauthorized access, loss, or misuse.

4. Sharing of Information

AceNPlay does not sell or rent your personal data. We may share information with trusted third-party partners for services like payment processing, customer support, or analytics — all under strict confidentiality agreements.

5. Cookies and Tracking

Our website and app use cookies and similar technologies to enhance your experience, remember preferences, and analyze site traffic. You can choose to disable cookies through your browser settings.

6. User Rights

You have the right to access, update, or request deletion of your personal information by contacting us directly. You may also opt out of receiving marketing messages at any time.

7. Children’s Privacy

AceNPlay is strictly intended for users aged 18 and above. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it immediately.

8. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. Users will be notified of significant updates, and the latest version will always be available on this page.